On Tuesday, January 9, Kevin Mansell, Kohl’s chairman, CEO and president, delivered a keynote address on how Kohl’s is putting customers first at the 2018 ICR Conference, an annual invesment conference. With hundreds of industry analysts and investors in attendance, Kevin Mansell shared a business update, outlined progress on the company’s priorities of driving traffic and operational excellence, and discussed how Kohl's is investing in stores and other long-term initiatives to be a best-in-class omnichannel retailer.