Overview
Do you have a question about the Kohl’s Volunteer Program? Here are some answers to our most frequently asked questions.
Rewarding Volunteer Service—Kohl’s Associates Give Back through the Kohl's Volunteer Program
Corporate Responsibility
Volunteer Dollar Reward Eligibility
- A minimum of five Kohl’s associates from any Kohl’s location must volunteer, for a minimum of three consecutive hours with an eligible 501(c)(3) nonprofit organization.
- In support of our associate’s volunteerism, the eligible organization will receive a $500 volunteer reward (previously, known as a grant) for every five associates that volunteer for each event.
- Funds must be used to directly support the organization’s charitable purpose and the community at large.
Kohl's cannot guarantee availability of Kohl's volunteers for your event(s). Only organizations and events meeting specified criteria will be eligible to participate in the program and/or receive a volunteer dollar reward.
Click here for complete volunteer guidelines.
For more information, visit the Benevity Causes Portal.
No. There must be a minimum of five associates from any Kohl’s location volunteering for three consecutive hours at each event. You are able to see the sign-up list for any event you've submitted. We also recommend keeping an open line of communication with any of the Kohl's contacts you've made prior to the event to help confirm volunteer participation.
No. If the event did not take place, the organization will not be eligible for the volunteer dollar reward. If the event is not being rescheduled, it should be canceled in the Benevity Causes Portal.
Benevity disburses volunteer rewards* on a monthly basis. Assuming that all associates tracked their time within two weeks after the event, the event will be approved for payment the following month, and paid out the month after. (i.e. Event happens mid-May, hours are approved in June, and the nonprofit receives reward at the end of July.)
*Volunteer Rewards are visible on the Charity Profile within the "Donation Source Summary" report. For more information, visit Benevity Causes Portal.
As all events are managed at an individual level, please start with any contacts you have been directly in touch with, such as the Kohl’s Event Captain at the store directly.
All Benevity Causes Portal questions should go directly to Benevity by clicking Charity Support Request within the portal or by emailing causes@benevity.org.
Recognition
No. While we appreciate your organization wanting to recognize Kohl’s, as part of our company policy, use of Kohl's, Kohl's Cares® and Kohl's Volunteer Program names and/or logos are not permitted. In lieu of using Kohl’s names and/or logos to promote your event, please allow our associates to wear their volunteer T-shirts at the event. In addition, we encourage associates to submit photos and stories of your event using #LifeAtKohls and #KohlsCares on social media.
No. While we appreciate your organization’s consideration, we are unable to accept any gifts as a result of our volunteer efforts.
No. The volunteer reward should not be counted as a sponsorship for your event.