On Monday, February 26, 2018, Sona Chawla, Kohl’s chief operating officer, keynoted the 2018 RILA Supply Chain Conference to speak to the renewal of retail and how retailers like Kohl’s are taking advantage of opportunities in today’s environment to take control and author their own story. Chawla outlined how the retail winner of tomorrow is one that is creating a connected, transparent and self-learning network and tapping into people plus technology.