Arianne Parisi
Chief Customer Officer
Arianne Parisi, chief customer officer, leads Kohl’s customer-facing strategy across marketing, brand and creative, loyalty, personalization, media, strategic growth partnerships, and digital commerce, including Kohls.com and the Kohl’s App. In this role, Parisi is focused on strengthening the full customer lifecycle, modernizing the omnichannel experience, expanding new sources of customer and revenue growth, and connecting Kohl’s brand promise more directly to how customers discover, shop, engage, and return.
Parisi joined Kohl’s in 2025 as Chief Digital Officer. Prior to Kohl’s, she served as Global Chief Digital Officer at JD Sports Fashion, a global omnichannel retailer of sports fashion and outdoor brands. She also held progressive digital leadership roles at The Finish Line and Nordstrom, as well as merchandising roles at The Sports Authority. Parisi has 20 years of retail experience.