Kohl’s implements Your Store test program at select stores
As part of Kohl’s continued investment in our stores, Kohl’s is implementing several tests throughout select stores to identify solutions to simply make shopping easier for our customers.
Deemed as individual store “learning labs,” the Your Store program encompasses both small and large shifts to Kohl’s stores which are tested in a real store environment to support Kohl’s ongoing store evolution. The goal is to quickly identify opportunities to increase associate productivity, improve the customer experience and accurately validate concepts that can be applied to a broader set of Kohl’s stores. The positive impact of implementing concepts that test well in the learning lab should be highly relevant and personalized to the store and community it serves so each customer can truly feel that Kohl’s is their store.
Watch the following video to learn more.
VIDEOYour Store
Kohl's stores serve as learning labs