Kohl's Drive Up Service Makes it Easy for Customers to Get Their Gifts Fast and Free This Holiday


Get your holiday gifts in a flash this year with contactless Drive Up at Kohl’s. With more people shopping online this holiday season, Kohls.com has tens of thousands of items available for free, same-day* pick up at the store, with most orders ready within two hours. With more than 1,160 stores in 49 states, millions of shoppers can take advantage of Kohl’s new contactless Drive Up service to save valuable time while reducing seasonal stress. And because the holidays are already busy enough, Kohl’s is doubling the number of Drive Up spaces at its store locations, making it fast and easy for customers to pick up their Kohls.com orders from their local store.

The contactless, free service is available at Kohl’s stores nationwide, delivering the ease and convenience of shopping at Kohl’s in a new way to customers during an unprecedented time.

Eligible items on Kohls.com marked as “Free Store Pickup” will be available to pick up within two hours* for customers who prefer to grab their orders free at their local Kohl’s store. 

Drive Up ensures limited contact between our customers and associates. A Kohl’s associate will bring a customer’s order out, verify the order through their car window and place it directly in the backseat or trunk. Customers are not asked to get out of their car. 

Customers can pick up their Store Drive Up orders today in just three simple steps:

Drive Up is just one way Kohl’s is ensuring we continue to serve our customers this holiday season through Kohls.com and the Kohl’s App, while taking measures to promote a safe and healthy work environment for our associates. We are continuing to implement several additional sanitization and safety measures and practicing social distancing, and our stores continue to be cleaned daily. As always, Kohl’s will also continue to serve our customers 24-hours a day on Kohls.com, and ship orders direct to their homes. 

For photos and b-roll of Kohl’s Drive Up service click here. To view all Kohl’s holiday news, click here.

*Orders placed within two hours of a store closing will be fulfilled and ready for pick up the following day.