At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. For more than 50 years, Kohl's has enjoyed a history of strong leadership. Our leadership team continues to move the company forward on the path to greatness.
Michelle Gass is CEO of Kohl’s and is responsible for the company’s long-term growth, profitability, and strategic direction—overseeing its 1,160 store base, ecommerce business, and 100,000 associates across the country. She is committed to building a strong purpose-driven culture, and has accelerated the company’s Diversity and Inclusion efforts and ESG strategies and goals.
Gass has recently set a bold new vision for Kohl's—to be the most trusted retailer of choice for the active and casual lifestyle. During her tenure, she led the transformation of the company’s efforts in becoming a leading omnichannel retailer, brought in and elevated notable national brand partnerships, and evolved Kohl's loyalty program into an industry-leading platform. As a champion of driving continuous reinvention for the future, Gass has forged new innovative partnerships with iconic powerful companies, such as Amazon and Sephora, to anticipate the needs of families for today and for tomorrow.
Joining Kohl’s in 2013 as chief customer officer, Gass was named chief merchandising and customer officer in 2015, with responsibility for Kohl’s marketing, merchandising, planning and product development functions. She was promoted to CEO-elect in October 2017 prior to assuming the CEO role in May 2018.
Gass has more than 30 years of experience in the retail and consumer goods industries. Prior to Kohl’s, she spent more than 16 years with Starbucks holding a variety of leadership roles across marketing, strategy, merchandising and operations, including president, Starbucks EMEA. She began her career with Procter & Gamble.
Gass has received numerous professional honors, including being named to Fortune’s Most Powerful Women in Business and Businessperson of the Year lists, as well as being named The Visionary 2020 by the National Retail Federation. Gass currently serves on the Board of Directors for PepsiCo, Retail Industry Leaders Associates, National Retail Federation, and Children’s Wisconsin. She received her undergraduate degree from Worcester Polytechnic Institute and an MBA from the University of Washington.
Michelle A. Banks, chief diversity & inclusion officer, is responsible for leading Kohl’s enterprise-wide diversity and inclusion (D&I) efforts, including training and development, strategic initiatives across the business, and leadership of both the company’s D&I Task Force and its D&I Council.
Banks joined Kohl’s in 2010 and has held a number of progressive leadership roles within the stores organization, most recently having served as senior vice president, territory manager overseeing nearly 200 stores in the Southeast region. Prior to joining Kohl's, Banks served in store leadership roles with DSW Shoes, Gap, Marshall Fields, and Donna Karan. Banks has more than 25 years of experience in the retail industry.
Marc Chini, chief people officer, is responsible for Kohl’s overall vision and strategy for talent, culture and human resource efforts, including recruitment, development, associate relations, compensation and benefits, and culture.
Chini joined Kohl’s in 2018. Prior to Kohl’s, Chini served as chief human resource officer of Synchrony Financial where he built the newly public company’s human resources strategy and function. Chini has also held a variety of chief human resources officer roles across multiple GE business units including NBC Universal, GE Aviation & Locomotive and GE Industrial Solutions. Chini has more than 25 years of human resources experience.
Paul Gaffney, chief technology and supply chain officer, is responsible for Kohl’s integrated technology and supply chain. His role includes oversight of all technology, information, and digital platforms supporting Kohl’s omnichannel business, and the company’s distribution, logistics, and inventory management.
Gaffney joined Kohl's in 2019 as senior executive vice president, chief technology officer, and his role was expanded to chief technology and supply chain officer in 2021. Since joining Kohl’s, he has championed the company’s digital and supply chain transformation to better serve Kohl’s customers and fuel business growth.
Prior to Kohl's, Gaffney served in a number of technology leadership roles, including chief technology officer of Dick’s Sporting Goods where he led the company’s digital transformation, and senior vice president of information technology at The Home Depot, where he was responsible for the organization’s software engineering, user-centered design, and applications. Gaffney has also held general management leadership roles at Keeps Inc., AAA of Northern California, Nevada & Utah, and Desktone, Inc. Gaffney has more than 25 years of technology experience.
Doug Howe, chief merchandising officer, is responsible for Kohl’s overall merchandise strategy, including digital, merchandising and buying, planning and allocation, product design, development and sourcing, and merchandise strategy and innovation.
Howe joined Kohl’s in 2018. Prior to Kohl’s, Howe served as global chief merchandising officer at the Qurate Retail Group where he led QVC and HSN’s product leadership agenda. Howe has also held leadership positions in merchandising and product development with QVC, Gap Inc., Walmart and May Department Stores. Howe has more than 25 years of retail experience.
Jason Kelroy, general counsel & corporate secretary, is responsible for all legal matters for the business and acts as secretary for the Kohl’s Board of Directors.
Kelroy joined Kohl's in 2004 as legal counsel and has held a number of progressive leadership roles, serving as general counsel since 2015. Prior to joining Kohl’s, Kelroy served as an associate at the law firm of Vorys, Sater, Seymour and Pease LLP. Kelroy has more than 15 years of experience in the retail industry.
Greg Revelle, chief marketing officer, is responsible for Kohl’s marketing and customer service organizations, including the overall marketing strategy, brand and creative, media and personalization, credit and loyalty, customer insights and analytics, corporate communications, and philanthropic efforts. Revelle leads the company's focus on driving customer engagement through data-driven personalization, leadership in loyalty, accelerating customer traffic and continuing to build the Kohl's brand.
Revelle joined Kohl’s in 2017 as executive vice president, chief marketing officer and was promoted to senior executive vice president, chief marketing officer in April 2018.
Prior to Kohl’s, Revelle served in a number of executive leadership roles, including chief marketing officer at Best Buy, chief marketing officer and general manager of e-commerce at AutoNation, vice president of world online marketing at Expedia, and an investment banker at Credit Suisse. Revelle has more than 10 years of marketing and retail industry experience.
Jill Timm, chief financial officer, is responsible for Kohl’s financial planning and analysis, investor relations, financial reporting, accounting operations, tax, and treasury.
Timm joined Kohl’s in 1999 and has held a number of progressive leadership roles across several areas of finance, most recently having served as executive vice president of finance. Prior to joining Kohl’s, Timm served as senior auditor at Arthur Anderson LLP. Timm has more than 20 years of experience in the retail industry.
Vivien Yeung, chief strategy officer, is responsible for leading Kohl’s enterprise strategy.
Yeung joined Kohl’s in 2020. Prior to Kohl’s, Yeung held several leadership roles at Lululemon Athletica including chief strategy officer and general manager of new ventures. Prior to Lululemon, Yeung ran her own consulting firm supporting consumer brands and nonprofit organizations including Seattle’s Best Coffee, Tommy Bahama and the Bill and Melinda Gates Foundation. Yeung also held several progressive strategy roles at Starbucks, including leading international strategy and product and marketing strategy. Yeung began her career as a consultant at Bain & Company. Yeung has more than 25 years of strategy experience.
