Meet Our Leaders
Michelle Gass is CEO of Kohl’s and is responsible for the company’s long-term growth, profitability, and strategic direction—overseeing its 1,160 store base, ecommerce business, and 100,000 associates across the country. She is committed to building a strong purpose-driven culture, and has accelerated the company’s Diversity and Inclusion efforts and ESG strategies and goals.
Gass has recently set a bold new vision for Kohl's—to be the most trusted retailer of choice for the active and casual lifestyle. During her tenure, she led the transformation of the company’s efforts in becoming a leading omnichannel retailer, brought in and elevated notable national brand partnerships, and evolved Kohl's loyalty program into an industry-leading platform. As a champion of driving continuous reinvention for the future, Gass has forged new innovative partnerships with iconic powerful companies, such as Amazon and Sephora, to anticipate the needs of families for today and for tomorrow.
Joining Kohl’s in 2013 as chief customer officer, Gass was named chief merchandising and customer officer in 2015, with responsibility for Kohl’s marketing, merchandising, planning and product development functions. She was promoted to CEO-elect in October 2017 prior to assuming the CEO role in May 2018.
Gass has more than 30 years of experience in the retail and consumer goods industries. Prior to Kohl’s, she spent more than 16 years with Starbucks holding a variety of leadership roles across marketing, strategy, merchandising and operations, including president, Starbucks EMEA. She began her career with Procter & Gamble.
Gass has received numerous professional honors, including being named to Fortune’s Most Powerful Women in Business and Businessperson of the Year lists, as well as being named The Visionary 2020 by the National Retail Federation. Gass currently serves on the Board of Directors for PepsiCo, Retail Industry Leaders Associates, National Retail Federation, and Children’s Wisconsin. She received her undergraduate degree from Worcester Polytechnic Institute and an MBA from the University of Washington.
Michelle A. Banks is the chief diversity & inclusion officer for Kohl’s. In her role, Banks oversees enterprise-wide diversity and inclusion (D&I) efforts — including training and development, strategic initiatives across the business, and leadership of both the company’s D&I Task Force and its D&I Council.
Banks joined Kohl’s in 2010 and has held a number of progressive leadership roles within the stores organization during her more than 10-year tenure, most recently having served as senior vice president, territory manager for the Southeast region. Banks has more than 25 years of retail industry experience. She previously served in store leadership roles with DSW Designer Shoe Warehouse, Gap Inc., Marshall Field’s, and Donna Karan.
Follow Michelle A. Banks on LinkedIn.
Christie Raymond, chief marketing officer, is responsible for Kohl’s marketing and customer service organizations – including the overall marketing strategy, brand and creative, media and personalization, credit and loyalty, customer insights and analytics, corporate communications, and philanthropic efforts. In her role, Raymond leads the company's focus on driving customer engagement through data-driven personalization, leadership in loyalty and rewards, accelerating customer traffic and continuing to build the Kohl's brand.
Raymond joined Kohl’s in 2017 as senior vice president, media and personalization and was promoted to executive vice president, customer engagement, analytics & insights in June 2020.
Prior to Kohl’s, Raymond served in marketing, new business and strategic planning leadership roles at The Walt Disney Company and Aspen Club Technologies. She has nearly 15 years of marketing and retail industry experience.
Marc Chini is the chief people officer for Kohl’s. In his role, Chini is responsible for the company’s overall vision and strategy for talent, culture and human resource efforts — including recruitment, development, associate relations, compensation and benefits, and culture.
Prior to joining Kohl’s in 2018, Chini served as chief human resource officer of Synchrony Financial where he built the newly public company’s human resources strategy and function. With over 25 years of industry experience, Chini has also held a variety of human resources leadership roles across multiple GE business units, including NBC Universal, GE Aviation & Locomotive and GE Industrial Solutions.
Siobhán Mc Feeney, chief technology officer, is responsible for all technology, information, and digital platforms supporting Kohl’s omnichannel business.
Mc Feeney joined Kohl’s in 2020 as senior vice president, technology and was promoted to executive vice president, technology in 2022 — leading Kohl’s application product teams, data science, product design, enterprise analytics, and product enablement. Since joining Kohl’s, Mc Feeney has championed and accelerated the company’s product-centric software development journey to better serve Kohl’s customers and fuel business growth.
With over 25 years of information technology and finance experience,
Mc Feeney has held a number of leadership positions. Prior to Kohl's, she led innovation and strategy at Pivotal Software, Inc. — where she focused on enabling large clients to develop new ways of working. Mc Feeney also spent a decade at AAA Northern California in various leadership roles, including chief financial officer, chief information officer, and interim chief executive officer. She began her career as an accountant working at Deloitte and KPMG Ireland.
Jason Kelroy is the general counsel & corporate secretary for Kohl’s. In his role, Kelroy is responsible for all legal matters for the business and also serves as corporate secretary for the Kohl’s Board of Directors.
Kelroy joined Kohl's in 2004 as legal counsel and has since held a number of progressive leadership roles, serving as general counsel since 2015. Kelroy has more than 20 years of legal experience. Prior to joining Kohl’s, he served as an associate at the law firm of Vorys, Sater, Seymour and Pease LLP.
Jill Timm is the chief financial officer for Kohl’s. In her role, Timm leads financial planning and analysis, investor relations, financial reporting, accounting operations, tax, and treasury for the company.
Timm joined Kohl’s in 1999 as a senior financial analyst. During her more than 20-year tenure at Kohl’s, Timm has held a number of progressive leadership roles across several areas of finance — most recently as executive vice president of finance. Prior to joining Kohl’s, Timm served as senior auditor at Arthur Anderson LLP.
Vivien Yeung is the chief strategy officer for Kohl’s. In her role, Yeung is responsible for leading the company’s enterprise strategy.
With over 25 years of industry experience, Yeung has held several strategic leadership roles prior to joining Kohl’s in 2020 — including chief strategy officer and general manager of new ventures at Lululemon Athletica. Prior to Lululemon, Yeung ran her own consulting firm in support of consumer brands and nonprofit organizations, including Seattle’s Best Coffee, Tommy Bahama, and the Bill and Melinda Gates Foundation. She also held several progressive strategy roles at Starbucks, including leading international strategy and product and marketing strategy for the company. Yeung began her career as a consultant at Bain & Company.