Meet Our Leaders
Michelle Gass is CEO of Kohl’s and is responsible for the company’s long-term growth, profitability, and strategic direction—overseeing its 1,160 store base, ecommerce business, and 100,000 associates across the country. She is committed to building a strong purpose-driven culture, and has accelerated the company’s Diversity and Inclusion efforts and ESG strategies and goals.
Gass has recently set a bold new vision for Kohl's—to be the most trusted retailer of choice for the active and casual lifestyle. During her tenure, she led the transformation of the company’s efforts in becoming a leading omnichannel retailer, brought in and elevated notable national brand partnerships, and evolved Kohl's loyalty program into an industry-leading platform. As a champion of driving continuous reinvention for the future, Gass has forged new innovative partnerships with iconic powerful companies, such as Amazon and Sephora, to anticipate the needs of families for today and for tomorrow.
Joining Kohl’s in 2013 as chief customer officer, Gass was named chief merchandising and customer officer in 2015, with responsibility for Kohl’s marketing, merchandising, planning and product development functions. She was promoted to CEO-elect in October 2017 prior to assuming the CEO role in May 2018.
Gass has more than 30 years of experience in the retail and consumer goods industries. Prior to Kohl’s, she spent more than 16 years with Starbucks holding a variety of leadership roles across marketing, strategy, merchandising and operations, including president, Starbucks EMEA. She began her career with Procter & Gamble.
Gass has received numerous professional honors, including being named to Fortune’s Most Powerful Women in Business and Businessperson of the Year lists, as well as being named The Visionary 2020 by the National Retail Federation. Gass currently serves on the Board of Directors for PepsiCo, Retail Industry Leaders Associates, National Retail Federation, and Children’s Wisconsin. She received her undergraduate degree from Worcester Polytechnic Institute and an MBA from the University of Washington.
Michelle A. Banks is the chief diversity & inclusion officer for Kohl’s. In her role, Banks oversees enterprise-wide diversity and inclusion (D&I) efforts — including training and development, strategic initiatives across the business, and leadership of both the company’s D&I Task Force and its D&I Council.
Banks joined Kohl’s in 2010 and has held a number of progressive leadership roles within the stores organization during her more than 10-year tenure, most recently having served as senior vice president, territory manager for the Southeast region. Banks has more than 25 years of retail industry experience. She previously served in store leadership roles with DSW Designer Shoe Warehouse, Gap Inc., Marshall Field’s, and Donna Karan.
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Marc Chini is the chief people officer for Kohl’s. In his role, Chini is responsible for the company’s overall vision and strategy for talent, culture and human resource efforts — including recruitment, development, associate relations, compensation and benefits, and culture.
Prior to joining Kohl’s in 2018, Chini served as chief human resource officer of Synchrony Financial where he built the newly public company’s human resources strategy and function. With over 25 years of industry experience, Chini has also held a variety of human resources leadership roles across multiple GE business units, including NBC Universal, GE Aviation & Locomotive and GE Industrial Solutions.
Paul Gaffney is the chief technology and supply chain officer for Kohl’s. In his role, Gaffney is responsible for oversight of all technology, information, and digital platforms supporting Kohl’s omnichannel business, and the company’s distribution, logistics, and inventory management.
Gaffney joined Kohl's in 2019 as senior executive vice president, chief technology officer, and his role was expanded to chief technology and supply chain officer in 2021. Since joining Kohl’s, he has championed the company’s digital and supply chain transformation to better serve customers and fuel business growth.
With over 25 years of industry experience, Gaffney has held a number of technology leadership roles. He previously served as chief technology officer of Dick’s Sporting Goods, where he led the company’s digital transformation, and senior vice president of information technology at The Home Depot, where he was responsible for the organization’s software engineering, user-centered design, and applications. Gaffney has also held general management leadership roles at Staples, Office Depot, and AAA of Northern California, Nevada & Utah.
Doug Howe is the chief merchandising officer for Kohl’s. Since joining the company in 2018, Howe has led Kohl’s merchandise strategy — including digital, merchandising and buying, planning and allocation, product design, development and sourcing, and merchandise strategy and innovation.
Prior to Kohl’s, Howe served as global chief merchandising officer for Qurate Retail Group where he led QVC and HSN’s product leadership agenda. With over 25 years of experience in the retail industry, Howe has also held leadership positions in merchandising and product development with QVC, Gap Inc., Walmart and May Department Stores.
Jason Kelroy is the general counsel & corporate secretary for Kohl’s. In his role, Kelroy is responsible for all legal matters for the business and also serves as corporate secretary for the Kohl’s Board of Directors.
Kelroy joined Kohl's in 2004 as legal counsel and has since held a number of progressive leadership roles, serving as general counsel since 2015. Kelroy has more than 20 years of legal experience. Prior to joining Kohl’s, he served as an associate at the law firm of Vorys, Sater, Seymour and Pease LLP.
Greg Revelle is the chief marketing officer for Kohl’s. In his role, Revelle leads the marketing and customer service organizations — including marketing strategy, brand and creative, media and personalization, credit and loyalty, customer insights and analytics, corporate communications, and philanthropic efforts. Revelle oversees the company's focus on driving customer engagement through data-driven personalization, leading with best-in-class loyalty and rewards, accelerating customer growth and continuing to build the Kohl's brand.
Revelle joined Kohl’s in 2017 as executive vice president, chief marketing officer and was promoted to senior executive vice president, chief marketing officer in April 2018.
With over 10 years of marketing and retail experience, Revelle served in a number of executive leadership roles prior to Kohl’s, including chief marketing officer at Best Buy, chief marketing officer and general manager of e-commerce at AutoNation, vice president of world online marketing at Expedia, and investment banker at Credit Suisse.
Jill Timm is the chief financial officer for Kohl’s. In her role, Timm leads financial planning and analysis, investor relations, financial reporting, accounting operations, tax, and treasury for the company.
Timm joined Kohl’s in 1999 as a senior financial analyst. During her more than 20-year tenure at Kohl’s, Timm has held a number of progressive leadership roles across several areas of finance — most recently as executive vice president of finance. Prior to joining Kohl’s, Timm served as senior auditor at Arthur Anderson LLP.
Vivien Yeung is the chief strategy officer for Kohl’s. In her role, Yeung is responsible for leading the company’s enterprise strategy.
With over 25 years of industry experience, Yeung has held several strategic leadership roles prior to joining Kohl’s in 2020 — including chief strategy officer and general manager of new ventures at Lululemon Athletica. Prior to Lululemon, Yeung ran her own consulting firm in support of consumer brands and nonprofit organizations, including Seattle’s Best Coffee, Tommy Bahama, and the Bill and Melinda Gates Foundation. She also held several progressive strategy roles at Starbucks, including leading international strategy and product and marketing strategy for the company. Yeung began her career as a consultant at Bain & Company.