Media FAQs


Here are answers to some of the most asked questions. If you can't find what you're looking for, please contact our media relations team by emailing: or by calling (262) 252-2020.

How do I schedule an interview or shoot footage at my local Kohl’s store?

Please reach out to our media relations team by emailing or by calling (262) 252-2020 to coordinate any in-store requests. Please note that we cannot accommodate all requests.

Where do I find information like the number of stores and executive bios?

Basic corporate information about Kohl’s can be found in our annual Fact Book. Executive bios can be found on our leadership page.

Where can I download the Kohl’s logo and other assets?

Images and b-roll, including the Kohl’s logo can be found on our Media Assets page.

Where can I find news on company financials and sales results?

Please visit our Investors page for the latest financial news.

I’m a customer and have a question or concern for Kohl’s. Who do I contact? 

For or order questions, please call 855-564-5705 and for Kohl's Card or payment questions, call 855-564-5748.

Customers can also visit the Customer Service page to contact Kohl’s via chat.